Furness Training South Cumbria's Largest Training Provider

The ILM Level 3 Diploma in Leadership and Management has been specially designed for first line managers looking to develop a wide range of management and leadership skills suitable for their role. The qualification also develops both understanding and application of leadership skills through the use of action learning.

The ILM qualifications are a series of flexible programs which can be tailored to meet employers needs; employers can custom build a qualification focusing on the key areas of first line management that are most relevant to the demands of a specific role, industry or organisation. From managing health and safety to planning change in the workplace, the ILM qualifications can be fully tailored to meet the varying needs of learners across all employment sectors.

All learners gain free studying membership of ILM for one year designed to help candidates get the most from their course and advance their management career, studying membership gives access to a wide range of specialist  support and development materials and services.

What qualification will I achieve?

ILM Level 3 Diploma in Leadership and Management.

What are the entry requirements?

There are no formal entry requirements but participants will normally be either practising or aspiring first line managers with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme.

How will I learn?

Through a series of taught sessions, interactive workshops and residential weekends.

What subjects will I study?

Solving problems and making decisions

• Introduction to leadership
• Leading a team effectively
• Developing yourself and others
• Building the team
• Developing leadership capability through action learning
• Building the team
• Understanding organizations in their context
• Understanding change in the workplace
• Planning change in the workplace
• Achieveing objectives through time management
• Recruiting, selecting and inducting new staff in the workplace
• Understanding the communications process in the workplace
• Giving briefings and making presentations in the workplace
• Effective meetings for managers
• Organising and delegating
• Managing conflict in the workplace
• Managing stress in the workplace
• Managing performance
• Marketing for managers
• Managing customer service

How will I be assessed?

Assessment is by a mixture of work-based assignments, reflective reviews, knowledge reviews; oral presentations, role-play/scenarios and written reports.

Are there any additional costs?

There are no additional costs, the quoted fee includes all relevant registration, exam fees and course materials.

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