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This apprenticeship contains pathways that cover many aspects of this industry. These pathways cover a wide range of general and specialist skills required in this fast paced industry. IT is an ever increasing important area of business with the majority of employers requiring these skills in the workplace.

There are two levels of apprenticeship with set entry requirements.

What are the entry requirements?
Apprentice Level 2
No formal entry requirements just an enthusiasm and real interest in a career in the IT industry.

Advanced Apprentice Level 3
An Apprenticeship at Level 2 or other equivalent qualification.

How will I learn?
Your Apprenticeship framework is made up of practical workbased training (with your employer). This training supports the theory and knowledge and general skill qualifications in your vocational area, as well as in mathematics, English, IT and personal development which you gain at college (either one day a week or on a block of study).

What subjects will I study?
Apprentice – Level 2 ITQ Diploma in IT User Skills:
This qualification will give you the starting point from which to specialise in your chosen pathway. Units include: improving productivity using IT, using email, desktop publishing software, presentation software, word processing software, understanding the potential of IT and developing personal and team effectiveness using IT.

Advanced Apprentice – Level 3 ITQ Diploma in IT User Skills:
At this level you will be taking more responsibility in the workplace and may be supervising others. Units include:  improving productivity using IT, using the internet, database software, spreadsheet software, word processing software, understanding the potential of IT and developing personal and team effectiveness using IT. You will learn more about your chosen pathway and the options open to you in the workplace.

Functional Skills
Functional Skills form part of your course.   They help you to improve your English and Maths and to gain a qualification at either Level 1 (D-G at GCSE) or Level 2 (A-C at GCSE). Functional Skills support your main course as well as developing essential skills that you will need in the workplace and life in general.  They are taught by specialists and meet your individual needs.

How will I be assessed?
The Apprenticeship is assessed on practical aptitude, a portfolio of work and external assessment. Functional Skills is assessed by examination and a portfolio of evidence.

What opportunities will this lead to?
Employment in the industry. The Advanced Apprenticeship (Level 3) can progress on to university.

How long is the course?
They usually take from one to three years to complete.